Resources

Click on the following links to access.

Guide to the Accessibility Standards for Customer Service, Ontario Regulation 429/07

Notice Concerning the Filing of Accessibility Reports for the Customer Service Standard Regulation

Compliance Manual: Accessibility Standards for Customer Service, Ontario Regulation 429/07

To access the above 4 resources:

Go to http://www.AccessON.ca/ado/english
Under “Changing Attitudes”, click on “Customer Service”.
Next click on “What you have to do to comply” at the bottom of the page.
That takes you to the “Summary of Requirements”. On the right menu, click on the arrow below “Helping you comply: Compliance tool kit”.

That will take you to all these resources.

Canadian Hearing Society
http://www.chs.ca

Ontario Interpreting Service
http://www.chs.ca/en/ and click on Ontario

Captioners
http://www.productionhub.com/ and click on directory