Training Resources
Training PowerPoint
This training session is a first step in helping your organization’s Board leadership, CEO/ED, and senior managers—those individuals charged with establishing policies, practices and procedures—to meet your obligations under the new standard. It will ensure that you are familiar with the Accessibility Standards for Customer Service, Ontario Regulation 429/07, and where to access detailed information and resources to assist you w ith compliance.
It will also help you to understand what is required to comply with the regulation. With the help of Tips and Tools Kit (also available on this Webspace), you will know where to go to receive additional information and support to assist your organization to comply with the AODA regulations.
Download:
Online learning modules
Serve-Ability: Transforming Ontario’s Customer Service
http://www.mcss.gov.on.ca/mcss/serve-ability/splash.html
