As a member of the Board, you will contribute to the effective and ethical governance of Yee Hong and provide strategic leadership to support the organization’s continued growth and impact.

The Incumbent will join an experienced team of facilitators working together to provide social and recreation-based programs. Working from a model of collaboration, inclusivity and creativity, the team is dedicated to offering programs that maximize client engagement and provide meaningful opportunities for social connections. 

Reporting to the Vice President Client Services, the Lead Quality and Safety Officer is responsible for advancing a comprehensive culture of quality, safety, and compliance throughout CANES Community Care. This role ensures organizational planning and adherence to accreditation standards, emergency codes, emergency planning and infection prevention and control (IPAC) practices, while driving continuous improvement initiatives. The Lead Quality and Safety Officer will work with senior management to develop and execute the Quality Improvement Plan (QIP), champion education and training programs, and foster collaboration across all departments to embed quality and safety into service delivery. Additionally, this position oversees quality and safety incident data monitoring, analysis and performance measurement to inform decision-making, mitigate risk, and promote organizational excellence in quality, safety, and infection control.