Canadian Centre for Accreditation

Excellence in community services

About

CCA is a Canadian non-profit accreditation body specifically designed for community-based health and social services across Canada. For over 25 years, we have been providing accreditation services founded on recognized leading practices in governance, leadership and community-based service delivery. CCA accreditation covers program areas such as community supports and social services, child and youth services, counselling and groups, mental health and addictions, financial empowerment and primary health care. We are also committed to supporting organizations to build their capacity for excellence, and offer a suite of quality improvement workshops in partnership with Leading Edge Associates.

Services

  • Accreditation
  • Workshops

Client Testimonial

The accreditation journey with the Canadian Centre for Accreditation was a meaningful and affirming experience for our organization. It provided us with the opportunity to pause, reflect, and take a thoughtful look at how we work, how we support one another, and how we can continue to evolve in delivering services to our community.


Preparing for accreditation encouraged open dialogue and honest self-assessment across our team. It helped us strengthen existing practices, clarify roles and processes, and implement improvements that will benefit our staff, clients, and community for years to come. The process supported intentional, sustainable change rather than short-term compliance.


Throughout the journey, we felt well supported by CCA staff and our Accreditation Specialist, whose approach was collaborative, respectful, and grounded in learning. Their guidance reinforced the idea that quality is not static, but something that grows through reflection and shared responsibility.


The experience strengthened our culture of accountability and continuous learning, giving our team greater confidence in our systems, decisions, and service delivery. We would highly recommend the CCA accreditation process to any organization seeking to elevate its standards, strengthen internal practices, and enhance its overall impact. Accreditation has become an ongoing commitment to excellence and improvement, not simply an outcome, and we value CCA as a trusted partner in that journey.



Terry Caporossi

Executive Director

Alzheimer Society of Sault Ste Marie & Algoma District

Website

Visit the CCA Website

Phone

416-239-2448

Email

Address

970 Lawrence Ave W, suite 500A

Toronto, ON, M6A3B6

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More Updates

By Karla Sealy March 27, 2026
Ontario, March 27, 2026 — The Ontario Community Support Association (OCSA) welcomes the Ontario government’s continued investment in home care and community support services as part of the 2026 provincial budget. Building on recent commitments, this investment signals a sustained shift toward strengthening care in the home and community as a central pillar of Ontario’s health system. As demand continues to grow—driven by an aging population, increasing caregiver strain, and sustained pressure across hospitals and long-term care—expanding access to care outside of institutions is critical to improving system flow and long term sustainability. “We are listening closely to what Ontarians are telling us—and so is the government,” said Lori Holloway, CEO of OCSA. “People want to receive care at home and in their communities, surrounded by the people and supports that matter most. This investment reflects that reality and moves us further toward a system designed around where people actually want and need care.” Home care and community support services each play distinct but complementary roles. Home care provides essential clinical and personal care in the home, while community support services focus on prevention, independence, and quality of life through programs such as Meals on Wheels, transportation, adult day programs, and caregiver respite. Together, they form the foundation of a modern, community-based care system that helps people remain at home longer while reducing avoidable hospital use and delaying or preventing long-term care placement. This level of sustained investment has the potential to significantly expand access to care at home, strengthen community capacity, and improve outcomes for individuals and families across the province—while supporting a more balanced and sustainable health system overall. OCSA is committed to working with government and system partners to ensure these investments translate into real improvements in access, stronger community supports, and measurable impact for Ontarians. About OCSA The Ontario Community Support Association represents more than 200 not-for-profit organizations providing home care and community support services across the province. OCSA members deliver essential services that help people live independently, age at home, and reduce pressure on hospitals and long-term care. For media inquiries please contact: Karla Sealy (she/her) Manager of Communications 416-256-3010/1-800-267-6272, ext 242 karla.sealy@ocsa.on.ca 
By Karla Sealy March 2, 2026
Province-wide campaign highlights Meals on Wheels as essential to community care
By Davina Yawson February 13, 2026
Ontario relies on community health workers every day to treat illness, support mental health, provide care at home, help people live independently, and keep families well, and in many cases, they provide this care 24/7. They care for people of all ages and backgrounds, often with highly complex needs, and they are essential to achieving a sustainable and high performing healthcare system. Closing the wage gap is not simply about fairness; it is about protecting access to care, reducing system pressure, and ensuring Ontario ’ s healthcare investments deliver maximum impact. The ten provincial community health associations are committed to working collaboratively with the government to build a stable, sustainable community health workforce, which supports a stable and sustainable healthcare system, a goal we all share.
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