Community Support Organizations Press on to Serve Vulnerable Ontarians During COVID-19

Community Support Organizations Press on to Serve Vulnerable Ontarians During COVID-19
October 1, 2020 - October is Community Support Month and organizations that deliver home and community care are working even harder this year to ensure Ontarians living with disabilities, seniors and other vulnerable people aren’t safe and healthy during COVID-19.
During COVID-19 frontline providers are doing everything they can to provide in-person care when needed and have also adapted to provide virtual care to support seniors and persons with physical disabilities in staying safe and healthy in the own homes and communities. Our sector’s services encompass health promotion, preventative services and re-enablement services, and are more important now in meeting a client’s current needs and keeping them from declining further and needing to enter a hospital or long-term care home.
There are over 25 different services including personal care and home helps, Meals on Wheels, Alzheimer and adult day programs, transportation to medical appointments, caregiver support, and hospice and palliative care services.
We know seniors prefer to live at home. In fact, according to a recent report housing in the community remains a key priority as 92% of all Canadian seniors will continue to live at home and never go into long-term care or congregate care housing. Additional resources are desperately needed now for the home and community support sector in order to keep the most vulnerable among us safe and healthy at home, especially in the unprecedented time.
“Not-for-profit home and community care providers work hard to serve those Ontarians in their communities that need extra support, relieving pressure from the entire health system as a whole,” says Deborah Simon, CEO of Ontario Community Support Association. “Community Support Month highlights the dedicated frontline work these organizations deliver day after day – work that has kept many people safe and healthy during this incredibly challenging time.”
Here are the specific celebration days for the month:
October 5-9 Meals on Wheels Week
October 7 Congregate Dining Day
October 9 Supportive Housing/Assisted Living Day
October 11 Friendly Visiting/Telephone Reassurance Day
October 12 Respite Services Day
October 12-16 Community Care Worker Week
October 14 Client Intervention and Assistance (CIA) Day
October 19-23 Adult Day Program Week
October 23 Home Help/Maintenance Services Day
October 26 Transportation Services Day
October 27 Attendant Services Day
October 28-29 OCSA’s Virtual CommunityConnect Conference
October 30 Hospice and Palliative Care Services Day
Follow the conversation on social media in October at #CSM2020
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About OCSA
Ontario Community Support Association (OCSA) represents close to 230 not-for-profit organizations that provide home care and community support services that help seniors and people with disabilities live independently in their own homes and communities for as long as possible. These compassionate and cost-effective services improve quality of life and prevent unnecessary hospitalizations, emergency room visits and premature institutionalization. They are the key to a sustainable health care system for Ontario.
For more information, visit www.ocsa.on.ca and https://twitter.com/OCSAtweets.
To arrange an interview and more information please contact:
Michele Vantrepote
Communications Manager
Ontario Community Support Association
416-256-3010 ext. 242
Michele.Vantrepote@ocsa.on.ca
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Ontario, March 27, 2026 — The Ontario Community Support Association (OCSA) welcomes the Ontario government’s continued investment in home care and community support services as part of the 2026 provincial budget. Building on recent commitments, this investment signals a sustained shift toward strengthening care in the home and community as a central pillar of Ontario’s health system. As demand continues to grow—driven by an aging population, increasing caregiver strain, and sustained pressure across hospitals and long-term care—expanding access to care outside of institutions is critical to improving system flow and long term sustainability. “We are listening closely to what Ontarians are telling us—and so is the government,” said Lori Holloway, CEO of OCSA. “People want to receive care at home and in their communities, surrounded by the people and supports that matter most. This investment reflects that reality and moves us further toward a system designed around where people actually want and need care.” Home care and community support services each play distinct but complementary roles. Home care provides essential clinical and personal care in the home, while community support services focus on prevention, independence, and quality of life through programs such as Meals on Wheels, transportation, adult day programs, and caregiver respite. Together, they form the foundation of a modern, community-based care system that helps people remain at home longer while reducing avoidable hospital use and delaying or preventing long-term care placement. This level of sustained investment has the potential to significantly expand access to care at home, strengthen community capacity, and improve outcomes for individuals and families across the province—while supporting a more balanced and sustainable health system overall. OCSA is committed to working with government and system partners to ensure these investments translate into real improvements in access, stronger community supports, and measurable impact for Ontarians. About OCSA The Ontario Community Support Association represents more than 200 not-for-profit organizations providing home care and community support services across the province. OCSA members deliver essential services that help people live independently, age at home, and reduce pressure on hospitals and long-term care. For media inquiries please contact: Karla Sealy (she/her) Manager of Communications 416-256-3010/1-800-267-6272, ext 242 karla.sealy@ocsa.on.ca

Ontario relies on community health workers every day to treat illness, support mental health, provide care at home, help people live independently, and keep families well, and in many cases, they provide this care 24/7. They care for people of all ages and backgrounds, often with highly complex needs, and they are essential to achieving a sustainable and high performing healthcare system. Closing the wage gap is not simply about fairness; it is about protecting access to care, reducing system pressure, and ensuring Ontario ’ s healthcare investments deliver maximum impact. The ten provincial community health associations are committed to working collaboratively with the government to build a stable, sustainable community health workforce, which supports a stable and sustainable healthcare system, a goal we all share.

