Comments on Proposed Regulations to Modernize the Legislative Framework for Home and Community Care

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Toronto - July 29, 2020 - As Bill 175 has now received Royal Assent, the Ontario Community Support Association (OCSA) is pleased to provide additional feedback to the province on the development of the new regulations to govern the home and community care sector.
As we called for during our presentation to the Standing Committee on Legislative Affairs, the province must continue to collaborate with the sector on the development of the proposed regulations and policies. As an association, our support is contingent on the province actively collaborating with the sector and adopting an open and transparent engagement process. Our statement and recommendations on Bill 175 can be found here.
This document provides feedback on the 14 proposals contained in Appendix A, “Modernizing the Legislative Framework for Home and Community Care,” published by the Ministry of Health on the regulatory registry found here.
OCSA represents over 220 not-for-profit organizations that provide home care and community support services to over one million Ontarians. Our members help seniors and people with disabilities live independently in their own homes and communities for as long as possible. These proactive and cost-effective services improve quality of life and prevent unnecessary hospitalizations, emergency room visits and premature institutionalization. They are the key to a sustainable health care system for Ontario.
Overall, OCSA supports adopting a more patient-focused regulatory system for the sector. Our support of these proposed regulations is contingent on the province actively collaborating with the sector on the detailed regulations through an open and transparent engagement process going forward.
We welcome the clarification in differentiating “community support services” (CSS) from community services. There are many types organizations across several sectors that define themselves as “community services.” The sector will benefit from a clearer distinction of community support services.
We would also like to highlight that the proposed regulations outline a new regulatory framework to maintain the current model of community support service delivery by not-for-profit organizations as well as the continued delivery of home care services by not-for-profit organizations. This important inclusion of not-for-profit services is critical to leverage the important contribution of community volunteers in the delivery of care and active community engagement and governance. OCSA strongly supports this inclusion and our overall support of the regulatory changes is contingent on the inclusion of this requirement.
For our detailed feedback, download our full document, "Comments on Proposed Regulations to Modernize the Legislative Framework for Home and Community Care," (PDF).
About OCSA
Ontario Community Support Association (OCSA) represents close to 240 not-for-profit organizations that provide home care and community support services that help seniors and people with disabilities live independently in their own homes and communities for as long as possible. These compassionate and cost-effective services improve quality of life and prevent unnecessary hospitalizations, emergency room visits and premature institutionalization. They are the key to a sustainable health care system for Ontario.
For more information, visit www.ocsa.on.ca and https://twitter.com/OCSAtweets.
If you have further questions or comments, please contact:
Deborah Simon
CEO
Deborah.simon@ocsa.on.ca
416-256-3010 ext. 231
Or
Patrick Boily
Director of Policy
Patrick.boily@ocsa.on.ca
416-256-3010 ext. 228
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ONTARIO, October 1, 2026 — The Ontario Community Support Association (OCSA) is marking the start of Community Support Month, recognizing the essential services, and the people behind them, that help Ontarians live safely, independently and connected at home and in their communities. This year’s theme, “Community First: Celebrating the people and services that make care at home possible,” highlights the role of community support in helping people live, recover and age in the places they know and where they feel they belong. Across Ontario, not-for-profit organizations provide services such as Meals on Wheels, transportation, adult day programs, assisted living and supportive housing, respite, homemaking, friendly visiting and hospice care. These services support independence and quality of life, help caregivers, and enable people to live safely at home for longer. They also strengthen the health system by helping prevent avoidable emergency department visits and hospital admissions, delaying or avoiding the need for long-term care, and supporting safe transitions home after a hospital stay. “Care at home is made possible by a network of people and services working together every day,” said Lori Holloway, CEO of OCSA. “Community Support Month is an opportunity to recognize that work and the difference it makes for individuals, families and communities across Ontario. It is also a reminder that strong community support is essential to a strong health system.” Community support organizations are deeply rooted in the communities they serve. Staff, volunteers and partners respond to local needs, helping older adults and people with disabilities access practical assistance, social connection and ongoing support. As demand grows and people’s needs become more complex, these organizations face increasing pressures related to funding and workforce capacity. Recognizing their contribution also means supporting their ability to continue delivering the services people rely on. Throughout October, OCSA is encouraging member organizations, community partners and Ontarians to celebrate community support by sharing stories, recognizing staff and volunteers, and highlighting the impact of services delivered at home and close to home. “Behind every meal delivered, ride provided or opportunity for connection are people who make community care possible,” added Holloway. “This month, we celebrate their dedication and invite Ontarians to learn more about the services helping people remain independent, supported and connected.” OCSA invites the public to join the conversation using #CSM2026 and learn more at www.ocsa.on.ca . Media Contact: Karla Sealy Ontario Community Support Association (OCSA) karla.sealy@ocsa.on.ca 416-256-3010 / 1-800-267-6272 ext. 242 About the Ontario Community Support Association (OCSA) The Ontario Community Support Association (OCSA) is the leading voice for home and community care in Ontario, representing hundreds of not-for-profit organizations delivering both home care and community support services across the province. OCSA members provide essential services including nursing, personal support and therapies; Meals on Wheels, transportation, caregiver supports, and other programs that help people remain safely in their homes and communities. Serving over one million Ontarians each year, OCSA works with government and system partners to advance integrated, community-based care as a cornerstone of a sustainable health system.

September, 2026 - Meals on Wheels Ontario is excited to partner with the LCBO on a province-wide fundraising campaign to support food security for seniors and people with disabilities across Ontario. Customers can purchase a reusable LCBO and Meals on Wheels tote bag, designed by Ontario artist Sarah Farquhar, at participating LCBO stores and online . 100% of proceeds from the tote bag campaign will be donated to Meals on Wheels Ontario to provide meals to seniors and people with disabilities. Funds raised through the campaign will help support clients experiencing financial hardship and help reduce barriers to accessing nutritious meals. Looking for a tote bag? Find a participating LCBO store near you. You can also purchase a tote bag online through LCBO. Share your support Picked up a tote bag? We’d love to see it! Share a photo of your tote bag on social media and tag Ontario Community Support Association so we can see and share your campaign moments. See more at MOW and LCBO Tote Campaign | Meals on Wheels | ON

