October is Community Support Month

Celebrating the frontline workers helping seniors, vulnerable individuals, stay safe and healthy at home through the pandemic

Toronto, October 1, 2021 – This Community Support Month recognizes the 20,000 employees and 100,000 volunteers delivering essential home and community care services across Ontario through charities and not-for-profit agencies.

Last year, they helped over 1 million Ontarians, delivering 2.7 million meals, providing 1.8 million rides to medical appointments, and serving 42,000 Ontarians in adult day programs and nearly 25,000 with assisted living services.

There are over 25 different programs offered by the sector, including services such as nursing care and personal care, homemaking, Meals on Wheels, Alzheimer and adult day programs, transportation to medical appointments, caregiver support, and hospice and palliative care services. Home and community care provides health promotion, preventative services, and re-enablement services, and given the strain on the health system this last 19 months, these services are more important than ever to keep Ontarians from declining and requiring more intense health care services.

“As our health care sector is beginning to return to pre-pandemic operations, a strong and robust home and community care sector is critical to a well-balanced functioning system”, says Deborah Simon, CEO of Ontario Community Support Association. “Recognizing the importance of the work we do, Community Support Month helps bring attention to receiving care in the community – the place where we live, work and ultimately want to be if we need care.”

Not-for-profit home and community care programs only receive partial government funding, and are supported by community foundations, individual donations and thousands of dedicated volunteers. Through celebration days like “Community Care Worker Week” and “Attendant Services Day,” the month recognizes the hard work these frontline workers do for our community, while increasing public awareness of what community support services are and why they are an integral part of the healthcare system – especially now.

Community Support Month celebrations are scheduled as follows:
October 4-8 Meals on Wheels Week
October 6 Congregate Dining Day
October 8 Supportive Housing/Assisted Living Day
October 11-15 Community Care Worker Week
October 12 Friendly Visiting/Telephone Reassurance Day
October 13 Respite Services Day
October 15 Client Intervention and Assistance (CIA) Day
October 18-22 Adult Day Program Week
October 22 Home Help/Maintenance Services Day
October 25 Transportation Services Day
October 26 Attendant Services Day
October 7/14/21/28 OCSA’s Virtual CommunityConnect Speaker Series
October 29 Hospice and Palliative Care Services Day

Follow the conversation on social media in October at #CSM2021

About OCSA
Ontario Community Support Association (OCSA) represents close to 230 not-for-profit organizations that provide home care and community support services that help seniors and people with disabilities live independently in their own homes and communities for as long as possible. These compassionate and cost-effective services improve quality of life and prevent unnecessary hospitalizations, emergency room visits and premature institutionalization. They are the key to a sustainable health care system for Ontario.
For more information, visit www.ocsa.on.ca and https://twitter.com/OCSAtweets.

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To arrange an interview or for more information, please contact:
Janice Bedore, Executive Assistant to Deborah Simon, CEO
Ontario Community Support Association
416-256-3010/1-800-267-6272, ext. 224
janice.bedore@ocsa.on.ca

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By Davina Yawson February 13, 2026
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By Karla Sealy January 16, 2026
Ottawa, Ontario – [January 14, 2026] — The Ontario Community Support Association (OCSA) is calling on the provincial government to prioritize sustained investment in Home Care and Community Support Services in the 2026 Ontario Budget. Without action, seniors will lose essential services and hospital emergency rooms will face even greater pressures. Appearing today before the Standing Committee on Finance and Economic Affairs, OCSA CEO Lori Holloway highlighted that community-based care is a cornerstone of Ontario’s health system—keeping people healthy at home, enabling them to age with dignity and preventing unnecessary hospital and long-term care admissions. “Without new investment in Community Support Services, seniors will lose meals and personal care services, caregivers will lose day programs for their loved ones, and hospital beds will fill up as more people are stuck waiting for care that should be delivered at home,” said Holloway. OCSA represents more than 200 not-for-profit home care and community care providers across Ontario, delivering services such as high-needs home care, Meals on Wheels, assisted living, transportation to medical appointments, adult day programs for people living with dementia, and respite supports for caregivers. While the province has made recent investments in home care expansion, OCSA emphasized that these gains are fragile if the community supports that enable people to remain safely at home are allowed to erode. Community Support Services account for less than two per cent of Ontario’s total health budget, yet received no funding increase in Budget 2025 . As a result, many providers are already planning service reductions or facing difficult decisions, including reducing meal delivery routes, limiting day programs and respite services, scaling back transportation programs, and closing adult day programs for part of the week. In turn, service reductions will place additional strain on working caregivers, 69% of whom are experiencing burnout and nearly half of whom are considering leaving the workforce to care for their loved ones. “These are not abstract risks,” Holloway said. “They are real service reductions being planned right now in communities across the province.” When community supports are unavailable, patients end up in hospital and/or remain in hospital beds longer—not because they need acute care, but because the services required for safe discharge do not exist. A hospital Alternate Level of Care (ALC) bed costs approximately $730 per day , compared to $103 per day for home and community care. Ontario’s aging demographics make the issue increasingly urgent. Nearly one in five Ontarians is now over the age of 65 , and the senior population is expected to grow significantly over the next decade. OCSA is urging the government to immediately: Sustain home care through a renewed multi-year investment of $442 million investment annually, and predictable funding; Invest $150 million annually to stabilize Community Support Services and prevent service cuts; and Address workforce shortages by closing the wage gap facing community health workers, who earn 23 to 46 per cent less than their hospital counterparts. “Ontario cannot build its way out of an aging population with hospitals and long-term care beds alone,” Holloway said. “Care delivered at home and in the community is where people want to be, and it is the most cost-effective and compassionate approach for the health system.” About the Ontario Community Support Association The Ontario Community Support Association represents more than 200 not-for-profit organizations providing home care and community support services across the province. OCSA members deliver essential services that help people live independently, age at home, and reduce pressure on hospitals and long-term care. For more information visit www.ocsa.on.ca or @OCSATweets For media inquiries please contact: Karla Sealy (she/her) Manager of Communications 416-256-3010/1-800-267-6272, ext 242 karla.sealy@ocsa.on.ca
By Davina Yawson November 7, 2025
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