October is Community Support Month

Celebrating the frontline workers helping seniors, vulnerable individuals, stay safe and healthy at home through the pandemic
Toronto, October 1, 2021
– This Community Support Month recognizes the 20,000 employees and 100,000 volunteers delivering essential home and community care services across Ontario through charities and not-for-profit agencies.
Last year, they helped over 1 million Ontarians, delivering 2.7 million meals, providing 1.8 million rides to medical appointments, and serving 42,000 Ontarians in adult day programs and nearly 25,000 with assisted living services.
There are over 25 different programs offered by the sector, including services such as nursing care and personal care, homemaking, Meals on Wheels, Alzheimer and adult day programs, transportation to medical appointments, caregiver support, and hospice and palliative care services. Home and community care provides health promotion, preventative services, and re-enablement services, and given the strain on the health system this last 19 months, these services are more important than ever to keep Ontarians from declining and requiring more intense health care services.
“As our health care sector is beginning to return to pre-pandemic operations, a strong and robust home and community care sector is critical to a well-balanced functioning system”, says Deborah Simon, CEO of Ontario Community Support Association. “Recognizing the importance of the work we do, Community Support Month helps bring attention to receiving care in the community – the place where we live, work and ultimately want to be if we need care.”
Not-for-profit home and community care programs only receive partial government funding, and are supported by community foundations, individual donations and thousands of dedicated volunteers. Through celebration days like “Community Care Worker Week” and “Attendant Services Day,” the month recognizes the hard work these frontline workers do for our community, while increasing public awareness of what community support services are and why they are an integral part of the healthcare system – especially now.
Community Support Month celebrations are scheduled as follows:
October 4-8 Meals on Wheels Week
October 6 Congregate Dining Day
October 8 Supportive Housing/Assisted Living Day
October 11-15 Community Care Worker Week
October 12 Friendly Visiting/Telephone Reassurance Day
October 13 Respite Services Day
October 15 Client Intervention and Assistance (CIA) Day
October 18-22 Adult Day Program Week
October 22 Home Help/Maintenance Services Day
October 25 Transportation Services Day
October 26 Attendant Services Day
October 7/14/21/28 OCSA’s Virtual CommunityConnect Speaker Series
October 29 Hospice and Palliative Care Services Day
Follow the conversation on social media in October at #CSM2021
About OCSA
Ontario Community Support Association (OCSA) represents close to 230 not-for-profit organizations that provide home care and community support services that help seniors and people with disabilities live independently in their own homes and communities for as long as possible. These compassionate and cost-effective services improve quality of life and prevent unnecessary hospitalizations, emergency room visits and premature institutionalization. They are the key to a sustainable health care system for Ontario.
For more information, visit www.ocsa.on.ca and https://twitter.com/OCSAtweets.
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To arrange an interview or for more information, please contact:
Janice Bedore, Executive Assistant to Deborah Simon, CEO
Ontario Community Support Association
416-256-3010/1-800-267-6272, ext. 224
janice.bedore@ocsa.on.ca
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More Updates

Ontario, March 27, 2026 — The Ontario Community Support Association (OCSA) welcomes the Ontario government’s continued investment in home care and community support services as part of the 2026 provincial budget. Building on recent commitments, this investment signals a sustained shift toward strengthening care in the home and community as a central pillar of Ontario’s health system. As demand continues to grow—driven by an aging population, increasing caregiver strain, and sustained pressure across hospitals and long-term care—expanding access to care outside of institutions is critical to improving system flow and long term sustainability. “We are listening closely to what Ontarians are telling us—and so is the government,” said Lori Holloway, CEO of OCSA. “People want to receive care at home and in their communities, surrounded by the people and supports that matter most. This investment reflects that reality and moves us further toward a system designed around where people actually want and need care.” Home care and community support services each play distinct but complementary roles. Home care provides essential clinical and personal care in the home, while community support services focus on prevention, independence, and quality of life through programs such as Meals on Wheels, transportation, adult day programs, and caregiver respite. Together, they form the foundation of a modern, community-based care system that helps people remain at home longer while reducing avoidable hospital use and delaying or preventing long-term care placement. This level of sustained investment has the potential to significantly expand access to care at home, strengthen community capacity, and improve outcomes for individuals and families across the province—while supporting a more balanced and sustainable health system overall. OCSA is committed to working with government and system partners to ensure these investments translate into real improvements in access, stronger community supports, and measurable impact for Ontarians. About OCSA The Ontario Community Support Association represents more than 200 not-for-profit organizations providing home care and community support services across the province. OCSA members deliver essential services that help people live independently, age at home, and reduce pressure on hospitals and long-term care. For media inquiries please contact: Karla Sealy (she/her) Manager of Communications 416-256-3010/1-800-267-6272, ext 242 karla.sealy@ocsa.on.ca

Ontario relies on community health workers every day to treat illness, support mental health, provide care at home, help people live independently, and keep families well, and in many cases, they provide this care 24/7. They care for people of all ages and backgrounds, often with highly complex needs, and they are essential to achieving a sustainable and high performing healthcare system. Closing the wage gap is not simply about fairness; it is about protecting access to care, reducing system pressure, and ensuring Ontario ’ s healthcare investments deliver maximum impact. The ten provincial community health associations are committed to working collaboratively with the government to build a stable, sustainable community health workforce, which supports a stable and sustainable healthcare system, a goal we all share.

