Open Letter on PSW Wage Enhancement

Open Letter on PSW Wage Enhancement

Download PDF of Letter
August 23, 2021

Dear Premier Ford and Deputy Premier Elliott, 

The Ontario government’s announcement of the extension to the temporary PSW wage increase was a welcome and needed investment, especially as support workers in home and community have a critical role to play as the province moves through the fourth wave of the COVID-19 pandemic. However, we were disappointed to see that the measure is set to expire October 31st, 2021, and that no commitment has been made to a permanent increase. 

Personal Support Workers are the backbone of the health system and the 38,000 that work in home and community care allow the most vulnerable Ontarians to live safely in their homes and their communities, avoid hospitalization and delay admission into long-term care. 

It is well known that PSWs in the home and community care sector are the lowest paid in the Ontario health system and are making on average 19% less than PSWs in the hospital sector and 9% less than PSWs in the long-term care. The sector is experiencing a significant shortage of PSWs due to compensation disparities, organizational capped salaries due to Bill 124, Protecting a Sustainable Public Sector for Future Generations Act, and a lack of inclusion in government incentives for our sector. All of which have made recruitment and retention of PSWs and home and community care staff extremely difficult. 

PSWs deserve wage parity and OCSA cautions the government that although a temporary increase is encouraging for our sector, the government must do more. Without permanent changes, these challenges will only get worse.


Sincerely,

Deborah Simon 
CEO, Ontario Community Support Association

Share

More Updates

By Karla Sealy May 30, 2025
TORONTO, May 30, 2025 - The Ontario Community Support Association (OCSA) is pleased to announce the appointment of Lori Holloway as its new Chief Executive Officer, effective June 30, 2025. A recognized leader in Ontario's health and community care sectors, Holloway brings over 20 years of experience driving system change, championing equitable access to care, and strengthening community-based services. Her appointment marks a full-circle moment—returning to OCSA after previously serving as Chief of Operations over a decade ago. Holloway's extensive leadership portfolio includes roles as CEO of Bellwoods Centres for Community Living, National Director of Health and Wellness at the Canadian Red Cross, and Interim CEO of CANES Community Care. She is known for her collaborative leadership style and proven ability to lead organizations through complexity while keeping people and purpose at the centre. "Lori is a values-driven leader with deep roots in our sector," says Steve Sherrer, Chair of the OCSA Board of Directors. "At a time when demand for home and community care is growing and the policy landscape is shifting, her strategic insight and operational expertise will be invaluable in advancing OCSA's mission. We're thrilled to welcome her back to the sector and this exciting role with the organization." Holloway takes over from outgoing CEO, Deborah Simon. "We extend our deepest gratitude to Deborah for her tireless dedication and lasting contributions," says Sherrer. "Thanks to her leadership, OCSA is well positioned to navigate the opportunities and challenges ahead." This leadership transition comes at an important time as OCSA calls for more support for the sector through its Everyone Needs Home and Community Care campaign. Through the campaign, all Ontarians are encouraged to visit www.everyoneneedscare.ca to learn more and to connect to their MPPs for better funding, visibility, and support for home and community care. About OCSA The Ontario Community Support Association (OCSA) champions a strong, sustainable home and community care sector in Ontario. The association represents over 220 not-for-profit organizations deliver high-quality services that help seniors, people with disabilities, and those with complex care needs remain independent in their homes and communities. These proactive and cost-effective services prevent unnecessary hospitalizations, emergency room visits and premature institutionalization. For more information visit www.ocsa.on.ca or @OCSATweets For media inquiries please contact: Karla Sealy (she/her) Manager of Communications 416-256-3010/1-800-267-6272, ext 242 karla.sealy@ocsa.on.ca
By Karla Sealy May 21, 2025
Toronto, ON — Today, on Personal Support Worker (PSW) Day , the Ontario Community Support Association (OCSA) proudly joins communities across the province in recognizing the extraordinary contributions of Personal Support Workers. PSWs are the backbone of Ontario’s home and community care system, providing essential support that enables people to live safely and independently at home. Each year on May 19th, PSW Day is an opportunity to show our deep appreciation for the dedication, compassion, and professionalism of these vital frontline workers. Whether helping seniors with daily tasks, supporting people with disabilities, or providing companionship to those facing isolation, PSWs deliver the care that’s needed—and the care that’s wanted—every single day. As Ontario faces a growing demand for home and community care, the role of PSWs has never been more important. OCSA continues to advocate for investments that will strengthen the PSW workforce, and this is part of the Everyone Needs Home and Community Care advocacy campaign. OCSA encourages all Ontarians to take a moment today to thank a PSW in their life. You can also visit www.everyoneneedscare.ca to learn more about how to support the people who provide essential care in your community. Happy PSW Day—and thank you to all the Personal Support Workers who make a difference every day.
We sent an email because everyone needs home and community care.
By Karla Sealy April 30, 2025
Against the backdrop of uncertain times, Ontarians need and want more access to these services 
More Posts