Personal Protective Equipment in Home and Community Care Settings

April 10, 2020, Toronto – Ontario Community Support Association (OCSA) and our over 220 members support over a million vulnerable people across the province and we are proud of all our frontline workers during this incredibly stressful time. Our sector’s main concern during this time of pandemic is the safety of our clients and frontline workers.

We have tabled with government the need to keep our sector top of mind and the need to prioritize the allocation of Personal Protective Equipment (PPE) to allow workers to provide safe care during the COVID-19 outbreak. We are aware of the government’s actions to obtain resources and appreciate all their efforts. However, the current situation at one of our member agencies, Participation House Markham, is a distressing example of the immense challenges facing the province right now in ensuring an adequate supply of PPE across the health system.

The province must act now to ensure the safety of staff and residents of Participation House Markham and other home and community care providers in Ontario. As community spread is now the main transmission vehicle in Ontario, the provincial allocation of PPE must reflect this.

The home and community care sector encompasses a multitude of services and service providers, including congregate settings such assisted living, transitional care homes, as well as home care and community based programs like Meals on Wheels; services that normally can help keep people healthy and out of the hospital. But our sector can only help keep hospital admissions from mounting with support and, particularly during this time of pandemic, access to PPE supplies. We are all trying our best to do our part, but we cannot succeed without the tools we desperately need.

More Updates

OCSA releases new policy paper: Transforming Seniors’ Care—A Roadmap for Creating Healthy Ageing Community Hubs in Ontario

By Davina Yawson • June 13, 2025

With Ontario’s senior population expected to nearly double by 2046, the need for coordinated, community-based care has never been more urgent. OCSA’s latest policy paper outlines a practical roadmap for scaling Healthy Ageing Community Hubs—integrated models that deliver health, social, and housing supports to help older adults age safely at home. The paper identifies six key policy recommendations: integrated and flexible funding, expansion of existing models, streamlined regulation, digital health integration, empowered local leadership, and province-wide service mapping. These hubs are already demonstrating improved outcomes—from reduced hospital use to higher client satisfaction—but scaling them requires system-level action. This paper is a call to policymakers, health system leaders, and community organizations to build on what works.

Lori Holloway Appointed Chief Executive Officer of the Ontario Community Support Association

By Karla Sealy • May 30, 2025

TORONTO, May 30, 2025 - The Ontario Community Support Association (OCSA) is pleased to announce the appointment of Lori Holloway as its new Chief Executive Officer, effective June 30, 2025. A recognized leader in Ontario's health and community care sectors, Holloway brings over 20 years of experience driving system change, championing equitable access to care, and strengthening community-based services. Her appointment marks a full-circle moment—returning to OCSA after previously serving as Chief of Operations over a decade ago. Holloway's extensive leadership portfolio includes roles as CEO of Bellwoods Centres for Community Living, National Director of Health and Wellness at the Canadian Red Cross, and Interim CEO of CANES Community Care. She is known for her collaborative leadership style and proven ability to lead organizations through complexity while keeping people and purpose at the centre. "Lori is a values-driven leader with deep roots in our sector," says Steve Sherrer, Chair of the OCSA Board of Directors. "At a time when demand for home and community care is growing and the policy landscape is shifting, her strategic insight and operational expertise will be invaluable in advancing OCSA's mission. We're thrilled to welcome her back to the sector and this exciting role with the organization." Holloway takes over from outgoing CEO, Deborah Simon. "We extend our deepest gratitude to Deborah for her tireless dedication and lasting contributions," says Sherrer. "Thanks to her leadership, OCSA is well positioned to navigate the opportunities and challenges ahead." This leadership transition comes at an important time as OCSA calls for more support for the sector through its Everyone Needs Home and Community Care campaign. Through the campaign, all Ontarians are encouraged to visit www.everyoneneedscare.ca to learn more and to connect to their MPPs for better funding, visibility, and support for home and community care. About OCSA The Ontario Community Support Association (OCSA) champions a strong, sustainable home and community care sector in Ontario. The association represents over 220 not-for-profit organizations deliver high-quality services that help seniors, people with disabilities, and those with complex care needs remain independent in their homes and communities. These proactive and cost-effective services prevent unnecessary hospitalizations, emergency room visits and premature institutionalization. For more information visit www.ocsa.on.ca or @OCSATweets For media inquiries please contact: Karla Sealy (she/her) Manager of Communications 416-256-3010/1-800-267-6272, ext 242 karla.sealy@ocsa.on.ca

Celebrating PSW Day 2025

By Karla Sealy • May 21, 2025

Toronto, ON — Today, on Personal Support Worker (PSW) Day , the Ontario Community Support Association (OCSA) proudly joins communities across the province in recognizing the extraordinary contributions of Personal Support Workers. PSWs are the backbone of Ontario’s home and community care system, providing essential support that enables people to live safely and independently at home. Each year on May 19th, PSW Day is an opportunity to show our deep appreciation for the dedication, compassion, and professionalism of these vital frontline workers. Whether helping seniors with daily tasks, supporting people with disabilities, or providing companionship to those facing isolation, PSWs deliver the care that’s needed—and the care that’s wanted—every single day. As Ontario faces a growing demand for home and community care, the role of PSWs has never been more important. OCSA continues to advocate for investments that will strengthen the PSW workforce, and this is part of the Everyone Needs Home and Community Care advocacy campaign. OCSA encourages all Ontarians to take a moment today to thank a PSW in their life. You can also visit www.everyoneneedscare.ca to learn more about how to support the people who provide essential care in your community. Happy PSW Day—and thank you to all the Personal Support Workers who make a difference every day.