Vulnerable Ontarians left to fend for themselves while they wait for institutions to be built
Vulnerable Ontarians left to fend for themselves while they wait for institutions to be built
DOWNLOAD PDFOCSA is concerned by the lack of noted investment for the care of clients in the home and community care sector in the 2021 Budget
TORONTO, March 25, 2021
– With the release of yesterday’s provincial budget, there is real concern that the government has failed to include much needed additional funding for nearly a million seniors and people living with disabilities that rely on home and community care across Ontario. While we have always acknowledged that Ontario desperately needs more health care infrastructure, vulnerable Ontarians and their caregivers need help now; they are burnt out, especially given the additional pressure from COVID-19.
“The lack of any mention of investments into the sector is extremely concerning and disappointing,” said Deborah Simon, CEO of the Ontario Community Support Association (OCSA). “Our sector’s front-line staff and support staff are exhausted and undervalued; they need and deserve more than just thanks. While education and training can go a long way, PSWs, RPNs and RNs in our sector need decent, sustainable, competitive compensation; without it, not-for-profit agencies will be unable retain and deploy adequate staff to meet the needs of clients and we will quickly return to hallway healthcare as the threat of COVID-19 lessens.”
Not only has the government missed a crucial opportunity to keep thousands more Ontarians safe at home and out of hospitals and long-term care this year, but by not increasing home and community support services, OCSA cannot see how our not-for-profit members can continue to support the over 750,000 clients served in this sector to remain safely in their homes and communities without additional investments.
Every year for nearly a decade, provincial governments have put in needed funding for home and community care due to Ontario's aging population, lack of facilities and the need for seniors to age safely in place; these issues have not changed since 2020. Last year’s budget included $267 million in additional funding, and in November the government added $100 million for the High Intensity Support Program, which alone helped keep an extra 850 Ontarians safe at home and out of long-term care.
Our agencies stepped up and delivered for Ontarians in need throughout the pandemic, managing to innovate through serious fundraising revenue shortfalls, which are unlikely to rebound soon. When adequately resourced, our sector and its employees help vulnerable Ontarians stay safe at home and in their communities, where they prefer to live. OCSA urgently calls on the government to clarify their funding approach and investments to ensure that the care of vulnerable Ontarians is not disrupted.
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About OCSA
Ontario Community Support Association (OCSA) represents close to 230 not-for-profit organizations that provide home care and community support services that help seniors and people with disabilities live independently in their own homes and communities for as long as possible. These compassionate and cost-effective services improve quality of life and prevent unnecessary hospitalizations, emergency room visits and premature institutionalization. They are the key to a sustainable health care system for Ontario. For more information, visit www.ocsa.on.ca
and https://twitter.com/OCSAtweets.
To arrange an interview and more information please contact:
Michele Vantrepote, Communications Manager, OCSA
416-256-3010 ext. 242 or Michele.Vantrepote@ocsa.on.ca
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Ontario, March 27, 2026 — The Ontario Community Support Association (OCSA) welcomes the Ontario government’s continued investment in home care and community support services as part of the 2026 provincial budget. Building on recent commitments, this investment signals a sustained shift toward strengthening care in the home and community as a central pillar of Ontario’s health system. As demand continues to grow—driven by an aging population, increasing caregiver strain, and sustained pressure across hospitals and long-term care—expanding access to care outside of institutions is critical to improving system flow and long term sustainability. “We are listening closely to what Ontarians are telling us—and so is the government,” said Lori Holloway, CEO of OCSA. “People want to receive care at home and in their communities, surrounded by the people and supports that matter most. This investment reflects that reality and moves us further toward a system designed around where people actually want and need care.” Home care and community support services each play distinct but complementary roles. Home care provides essential clinical and personal care in the home, while community support services focus on prevention, independence, and quality of life through programs such as Meals on Wheels, transportation, adult day programs, and caregiver respite. Together, they form the foundation of a modern, community-based care system that helps people remain at home longer while reducing avoidable hospital use and delaying or preventing long-term care placement. This level of sustained investment has the potential to significantly expand access to care at home, strengthen community capacity, and improve outcomes for individuals and families across the province—while supporting a more balanced and sustainable health system overall. OCSA is committed to working with government and system partners to ensure these investments translate into real improvements in access, stronger community supports, and measurable impact for Ontarians. About OCSA The Ontario Community Support Association represents more than 200 not-for-profit organizations providing home care and community support services across the province. OCSA members deliver essential services that help people live independently, age at home, and reduce pressure on hospitals and long-term care. For media inquiries please contact: Karla Sealy (she/her) Manager of Communications 416-256-3010/1-800-267-6272, ext 242 karla.sealy@ocsa.on.ca

Ontario relies on community health workers every day to treat illness, support mental health, provide care at home, help people live independently, and keep families well, and in many cases, they provide this care 24/7. They care for people of all ages and backgrounds, often with highly complex needs, and they are essential to achieving a sustainable and high performing healthcare system. Closing the wage gap is not simply about fairness; it is about protecting access to care, reducing system pressure, and ensuring Ontario ’ s healthcare investments deliver maximum impact. The ten provincial community health associations are committed to working collaboratively with the government to build a stable, sustainable community health workforce, which supports a stable and sustainable healthcare system, a goal we all share.

